Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and securely.

Processing Time

Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays are processed on the next business day.

Shipping Time

United Arab Emirates (Dubai & UAE): Estimated delivery within 2–7 business days.
Delivery times may vary depending on your location, weather conditions, or courier services.

Shipping Charges

Shipping charges are calculated at checkout unless a free shipping promotion is available.
Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number (when available) via email or SMS.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations.
Please have the exact payment amount ready when your order is delivered.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to high order volumes, public holidays, customs procedures, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if an item is missing, please contact us within 48 hours of receiving your order. Include your order number and photos (if applicable), and we will assist you as quickly as possible.